Privacy policy

FRANCISCO ARAGÓN, S.L.U. provides information below on its privacy policy as it applies to personal information. Use of the website does not imply that users need to provide any information relating to their identity, as it cannot be associated by the company to any specific user. If any personal data is supplied, it will be compiled and used according to the limitations and rights set out in the aforementioned regulations.

PRIVACY POLICY:

WHO IS RESPONSIBLE FOR HOW YOUR DATA IS PROCESSED?

  • THE DATA PROCESSOR  of your personal information is: FRANCISCO ARAGÓN, S.L.U.
  • TAX CODE: B30032445
  • Postal address: CTRA MADRID, KM 387, 30500, MOLINA DE SEGURA, MURCIA
  • Email: franciscoaragon@franciscoaragon.com

WHAT TYPE OF DATA DO WE PROCESS?

Depending on the products, services or functions that you wish to have access to at any given time. we will need to process different kinds of information.  In general, and depending on each circumstance, this information will be:

  • Your identifying details (e.g. your name, surname, language, country of location, contact details, etc.).
  • Connection details, geolocation and type of browsing (if interacting with us from your mobile phone, for example).
  • Information about your tastes and preferences.

Please remember that when we ask you to provide your personal information to allow you to access a particular website function or service, we mark some fields as obligatory, as this is the information that we need to be able to provide you with the service or allow you to access the function in question.

Please consider that if you decide not to provide us with this information, you may not be able to register as a user or use certain services or functions.


WHAT DO WE PROCESS YOUR PERSONAL DATA FOR?

Depending on how you interact with our website, we will process your personal information for the following purposes:

  1. To attend to any requests or queries you make via the various types of media that form a part of our website. 

We only process personal data that is strictly necessary to manage or resolve your request or query.

  • To manage social media.

If you choose to follow us or contact us via the various forms of social media on which we have a presence, we will process the information that you provide through them with the sole purpose of responding to your messages or comments and to manage our own list of contacts.

  1. To analyse usability and quality so as to improve our services (cookies).

If you access our platform, you are informed that we will process your browsing information for analytical and statistical purposes, i.e. to understand how users interact with our platform and make improvements accordingly. Therefore, we occasionally carry out activities and surveys with regard to quality to determine the degree of satisfaction of our customers and users, and to identify any areas where we could improve.


WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DETAILS?

The legal basis that enables us to process your personal data also depends on our purpose for processing it, with different legal bases depending on the specific purpose in question:

  1.  Attending to requests for information.

The legal basis for processing your details is the informed consent to provide a response to any queries you make through the website, which implies acceptance of these terms and conditions by the interested party. 

  • Social media.

Legal basis arises from the informed consent to respond to queries made through social media, and the moment you follow us and wish to be added to our contact list.

  1. Analysis of usability and quality (cookies).

User consent to allow cookies to be installed.


HOW LONG WILL WE KEEP YOUR PERSONAL DETAILS FOR?

  1. Requesting information.

We will process your personal information for the time needed to attend to your request or query, and for one year after that.

  • Social media.

We will process your personal information for the time needed to attend to your request or query, and while you remain a follower of our profile.


WILL WE SHARE YOUR DETAILS WITH ANY THIRD PARTIES?  

To comply with the purposes indicated in this Privacy Policy, it is necessary for us to allow access to your personal details to third parties who assist us with the services we provide, and which are listed below:

  • Technology service providers


WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH PERSONAL INFORMATION?

We undertake to respect the confidentiality of your personal details and to guarantee your ability to exercise your rights.

You may exercise your rights at no cost by emailing our address franciscoaragon@franciscoaragon.com and stating the reason for your request and the right that you wish to exercise.

If we deem it necessary in order to identify you, we may ask you to provide a copy of a document proving your identity. In particular, regardless of the purpose or legal basis by means of which we process your data, you have the right to:

Request access to the information that we have about you.

 Request a rectification of any information that we already have about you. Please take into consideration that, by actively providing us with your personal details by any means, you guarantee that they are true and accurate, and undertake to notify us of any changes or modifications to that information.

Request that we remove your information as it is no longer necessary for the purpose for which we need it, as indicated previously, or as there is no longer any legitimate reason for us to do so.

Request that we limit the processing of your personal information, which in certain cases means that you can ask us to suspend any processing of your details as a temporary measure, or to hold your information for longer than necessary when you need it. If you have given your consent for your personal information to be processed for any purpose, you also have the right to withdraw your consent at any time.

Furthermore, when the processing of your information is based on our legitimate interest, you have the right to oppose the processing of your information.

Finally, you have the right to submit a complaint to the controlling authority on matters of personal data protection, specifically the Spanish Data Protection Agency.

CHANGES TO THE PRIVACY POLICY

We may modify the information contained in this Privacy Policy when we consider it appropriate to do so. If we do, you will be notified via different channels of the platform, or we may notify you using your email address when the change in question is significant for your privacy, so that you can review the changes, assess them and, where appropriate, oppose them or unregister from a particular service or functionality.

INFORMATION ABOUT COOKIES  

We use cookies and other similar devices to facilitate your browsing experience on the platform, determine how you interact with us and, in certain situations, show you advertising based on your browsing habits. Please read our Cookies Policy to learn more about the cookies and other similar devices that we use, what they are for and other relevant information.